Privacy Policy

Last Updated: December 19, 2025

KJEM Malabanan Services ("We," "Us," or "Our") operates in compliance with the **Philippine Data Privacy Act of 2012 (RA 10173)**. This policy outlines how we collect and process your personal information.

1. Information We Collect

To provide professional plumbing and siphoning services, we collect information you provide via our website forms, phone calls, or messaging apps:

• Personal Identity: Full Name.
• Contact Info: Phone Number and Email Address.
• Service Location: Residential or Business address for dispatch.
• Service Specifics: Details about your plumbing or septic issues.

2. Purpose of Data Collection

We use your personal data strictly for the following reasons:

• To provide accurate price estimates and quotes.
• To dispatch our technical team to your correct location.
• To send service confirmations or appointment reminders.
• To issue official receipts and DENR-compliant waste certificates.

3. Data Protection

KJEM Malabanan implements technical and organizational security measures to protect your data. Access to your address and contact details is limited only to our dispatchers and the field team assigned to your specific job.

4. Third-Party Sharing

We do not sell or rent your data to third parties. We only share information with:

• Field Technicians: For the purpose of locating and completing your service.
• Legal Authorities: If required by law, subpoena, or government regulation (such as DENR audits).

5. Your Rights

Under the Data Privacy Act, you have the right to access, correct, or request the deletion of your personal data from our records. You may also object to receiving promotional messages at any time.